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I recently purchased an RX 350 from Chuck Cunningham at Lexus of Albuquerque. The transaction started over the phone because I live in Houston and am moving to Northern New Mexico. Chuck didn’t have what I wanted on his lot but he found what I was looking for and took the time to go get it from another lexus dealership. Chuck worked hard for me, jumped through a lot of hoops to please me (self admitting I’m not a very easy person to please) and is sending me away with a perfect car. We made a very fair deal ...
I purchased a vehicle from there a year ago it, was the smoothest transition coming from a dealership that I was loyal too after purchasing 5 vehicles from them. I had been let down after having factory issues with a vehicle and it was ignored, I was in search of a new dealership I could rely on. This year I took my Family member and we had yet another fantastic experience, I can say I have found the dealership I will place my trust in, thank you Kassandra, and Jason for ensuring everything comes together for your customers hard earned money!
Chuck Cunningham truly gave us the VIP treatment when buying our Lexus. He made it easy, relaxing, gave us time to think and discuss, but also was very attentive. Daniel in financing explained everything clearly and in an honest manner let us understand the best choices for us. The stellar service you get here is world's away from other dealships and brands. Thanks to the whole team! Chuck even came by on a Sunday to program my garage door opener!!
Tony Ramat's knowledge and understanding what I wanted lead me to purchase the UX 250h I don't like buying cars for the simple fact its an all day event, Tony Ramat kept the entire process painless, making this car buying experience enjoyably! Thank you again Tony Ramat
Amazing customer service! Jason Gates in sales is great at taking care of his customers. The service dept is excellent, too! I’ve been a loyal customer for many years, and they’ve always been fantastic! Shout out to David Espalin for being the best mechanic and to Juan, my service advisor! You are all top-notch!