Customer Testimonials

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DealerRater Jul 3, 2020
 

My husband and I just purchased a 2020 RX450h and absolutely love it. We worked with Kassandra and she was amazing. She made the car buying experience easy and enjoyable. Kassandra took the time to show us several vehicles so that we could pick the one that best fit our needs. The last vehicle purchase experience we had was horrible and we dreaded going into another dealership. We were very surprised with how easy the process was and how welcoming we were made to feel. Thank you!!! We will be back the next time we need another vehicle.

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Google Jun 29, 2020
 

Jason Gates at Lexus of ABQ is amazing! I simply won’t purchase a vehicle from anyone else because his customer service is unparalleled! I called him with a list of my “must haves” in a vehicle and less than 24 hours later he found my dream car! Thank you Jason and Dominic!

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Google Jun 22, 2020
 

We bought our first Lexus here about a month ago. We went out to just look at different vehicles and get some test drives in and out experience here made us get our new RX450H many months earlier than planned. We weren’t harassed by salesmen as soon as we exited our car, in fact we were able to wonder around at our own pace looking at different style and models to get an idea of what we wanted. It almost seemed like magic that when we were ready to test drive we were met by the team and ...

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DealerRater Jun 21, 2020
 

Been in our new RX450H for about a month now. I have to say that I was completely surprised at how amazing the service has been through the entire process. We went out to just compare some vehicles and see what we liked for a potential purchase that was going to be way in the future. We weren’t rushed like at other dealerships, we were able to walk around and check things out on our own terms and then talked to the sales team. We went on a test drive with Isaiah who was super friendly and knowledgeable. ...

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Google Jun 11, 2020
 

The Lexus of ABQ staff is professional and friendly. Chris Montoya sold my partner his IS 250 in October and his experience was so great that we knew we had to use Chris again when it came time for me to buy my NX 200t F-Sport. Highly recommend working with Chris!

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Google May 11, 2020
 

Mark Holmes, Daniel Poe, and Chuck Cunningham made it a pleasure to purchase a car. I got a great deal, but more importantly directed me to a car exactly what I was looking for . Not pushy and listened to what I wanted, Thank you.

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Google Apr 28, 2020
 

Friendly staff, very accommodating. Service was reasonably priced and got us in and out quickly.

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Edmunds Apr 21, 2020
 

All I have to say is I did my first online vehicle purchase and trade in with Lexus of Albuquerque with Chris Montoya. I was nervous but Chris made the transaction so easy and we never had to leave my house. He picked up our trade in and delivered the car we purchased. Chris stayed in communication with us and answered any questions for us anytime we asked him. This included after hours and on a Sunday when Lexus was closed. Chris made us feel like we were friends for a long time and not just some customers. Thank you ...

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Google Apr 9, 2020
 

Don’t hesitate to bring in your Lexus for service to this shop! These guys always take care of me when it comes to the service department. Granted I do a lot of my maintenance myself but there’s things you gotta leave to the pros! Bets in Albuquerque, NM. My service advisor is Daniel Perez, also worked with Rob Jordan and the staff are great people.

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Google Apr 9, 2020
 

Even with all this craziness going on they come thru! I needed a new car and was upside down in my old one. Sean was great and kept me updated every step of the way. I got exactly what I wanted at a payment that I could afford! Thanks Sean and Lexus of Albuquerque! I love my new car

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